tag:blogger.com,1999:blog-7183767254969161602024-02-19T01:35:33.147-08:00Super Fast Broadband for TempleWisarhttp://www.blogger.com/profile/08937457769749740121noreply@blogger.comBlogger56125tag:blogger.com,1999:blog-718376725496916160.post-54927350932724953562017-07-19T03:36:00.001-07:002017-07-23T05:54:19.062-07:00Why Switch to Call Flow?Until last month Temple had some of the slowest broadband speeds in the country. The best speeds were around three mbps and the worst around one mbps. They now range from 70 mbps to 110 mbps for those residents that have chosen to subscribe to the Call Flow service.<br />
<br />
What does this mean in terms of what a Call Flow customer can do?<br />
<br />
<br />
<ul>
<li>Use the Sky Catchup feature to almost instantly watch a program in HD. It used to take hours, if not days for an HD program, but now it will be ready to view in under a minute.</li>
<li>Rent a movie and have it be available to watch immediately (even in HD) from Sky, Netflix, Amazon or any of the other online services.</li>
<li>Listen to radio stations from London and around the world by streaming them across the Internet without them pausing and/or breaking up.</li>
<li>Have reliable and high quality Skype or Facetime conversations with your relatives and friends without constantly worrying about the quality of the connection making for an unpleasant experience.</li>
<li>Send and receive emails with large attachments, such as pictures or videos, in seconds where it used to take forever.</li>
<li>Update a SatNav with all the latest maps and software (or do anything that requires a large download). It used to take nine hours and now it takes minutes.</li>
<li>Work at home using your company's VPN (Virtual Private Network) as if you were at the office.</li>
</ul>
<div>
What's more...you can do all of the above with your spouse and/or children doing the same kinds of things without anyone noticing or caring about the extra traffic. Prior to Call Flow you were lucky if one person could do any of the above and now your whole household can at the same time.</div>
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<br />Wisarhttp://www.blogger.com/profile/08937457769749740121noreply@blogger.com0tag:blogger.com,1999:blog-718376725496916160.post-28100302474855567192017-07-18T05:29:00.002-07:002017-07-18T05:29:53.867-07:00Sales Literature on Call Flow FTTC Broadband<h3 style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;">
<span style="font-family: Arial;"><span style="font-size: 14.6667px; white-space: pre-wrap;">How is the service supplied? </span></span></h3>
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<span style="font-family: Arial;"><span style="font-size: 14.6667px; white-space: pre-wrap;">The broadband service is supplied by our newly built green street cabinet which is connected by fibre back to the exchange. From our cabinet to your house the connection is made by the copper phone line. This is the only point where the broadband speed will start to reduce in strength. So far everyone who has gone live on the cabinet is able to get download speeds of at least 70 mbps! People closest to the cabinet are getting over 100 mbps.</span></span></div>
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<span style="font-family: Arial;"><span style="font-size: 14.6667px; white-space: pre-wrap;"><br /></span></span><span style="font-family: Arial;"><span style="font-size: 14.6667px; white-space: pre-wrap;">How long does the process take? </span></span></h3>
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<span style="font-family: Arial;"><span style="font-size: 14.6667px; white-space: pre-wrap;">This is all dependent on the status of your phone line and who your phone services are currently provided with. In order to give you a proper lead me you would need to call us up and we would check for you. Generally it is a 10 working day lead me for the broadband to change over to us.</span></span></div>
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<span style="font-family: Arial;"><span style="font-size: 14.6667px; white-space: pre-wrap;">What Equipment do you provide us with? </span></span></h3>
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<span style="font-family: Arial;"><span style="font-size: 14.6667px; white-space: pre-wrap;">All of our work is carried out external to the property when we take over the phone line and broadband services. What we do provide you with however is a new router to use with our service. This will be shipped out once we have received a date for your rst service to swap over to us. Delivery normally takes 2-3 working days.</span></span></div>
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<span style="font-family: Arial;"><span style="font-size: 14.6667px; white-space: pre-wrap;"><br /></span></span><span style="font-family: Arial;"><span style="font-size: 14.6667px; white-space: pre-wrap;">Do I need to cancel my existing services? </span></span></h3>
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<span style="font-family: Arial;"><span style="font-size: 14.6667px; white-space: pre-wrap;">No, as we are taking over services already on the phone line we notify your existing suppliers for you when we take over each service. Your current provider will then in turn contact you to tell you that you will be losing that service on a certain date. This date will normally always be a/er our service has gone live.</span></span></div>
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<span style="font-family: Arial;"><span style="font-size: 14.6667px; white-space: pre-wrap;">If I transfer my line rental and calls to Call Flow, do I still need to pay anything to my current provider? </span></span></h3>
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<span style="font-family: Arial;"><span style="font-size: 14.6667px; white-space: pre-wrap;">The only thing you would need to pay is any cancellation fees you may have in your contract with your current provider. We would transfer your line for your current provider and they would be noed of this, therefore you will not need to cancel your contract as they will do this when we notify them of the line change.</span></span></div>
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Wisarhttp://www.blogger.com/profile/08937457769749740121noreply@blogger.com0tag:blogger.com,1999:blog-718376725496916160.post-69653422046258915002017-07-16T02:33:00.001-07:002017-07-18T04:53:07.440-07:00Wifi Issues?I continue to be blown away by the things that I can now do with a super fast Internet connection.<br />
<br />
Last night it was catchup TV where I was able to download and start watching a show in HD within seconds of making the request. Two months ago I would have had to plan days in advance to watch catch up in HD!<br />
<br />
I know that my experience is being shared by other residents but there are some people that have had, or are having, issues with wifi coverage and/or signal strength since upgrading. The following is a summary of advice that might help if you are experiencing issues.<br />
<br />
<ol data-setdir="null" dir="" id="yui_3_16_0_ym19_1_1500192928103_4012" style="-webkit-padding-start: 0px; font-family: "Helvetica Neue", Helvetica, Arial, "Lucida Grande", sans-serif; font-size: 13px; list-style-image: initial; list-style-position: initial; margin: 2px 0px; padding: 0px 40px;">
<li id="yui_3_16_0_ym19_1_1500192928103_4011" style="-webkit-padding-start: 0px;">Make sure that the Technicolor router is located in the best possible position per <a href="https://www.callflow.co.uk/faq-categories/wi-fi/">this topic</a> on the Call Flow website. Ideally this would be connected to your master socket and the positioned somewhere higher rather than lower. Mounting the router on a wall can be a good option but you may need to experiment with different locations to find the best one for your property. If you have a phone socket that is more centrally located within your property then try that socket and see if it provides better wifi coverage while still having a good connection for the router. You may need to compromise between the best possible speed from the router to the internet versus the speed within your house via the wifi network.</li>
<li id="yui_3_16_0_ym19_1_1500192928103_4011" style="-webkit-padding-start: 0px;">It might also be helpful for you to follow this <a class="edited-link-editor" href="https://www.callflow.co.uk/support-guides/changing-wireless-channel-technicolor/" id="yui_3_16_0_ym19_1_1500192928103_4165" style="-webkit-padding-start: 0px; background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; color: blue; cursor: text !important; margin: 0px; outline: none; padding: 0px;">advice on how to "tune" your router to a better channel</a>.</li>
<li id="yui_3_16_0_ym19_1_1500192928103_4013" style="-webkit-padding-start: 0px;">There is a wide range of relatively inexpensive options that help you extend your wireless network. These include products called range extenders that rebroadcast the wireless signal as well as products that use your ring main (power lines everywhere else in the world) as a hardwired connection between the Technicolor router and a remote access point (or wireless antenna). In the former case we have seen at least one user that lost overall performance implementing such a strategy due to interference with the wifi signal. In the latter case the performance of a powerline adapter solution will depend on the condition of your wiring. I have not yet seen a case where I was impressed by the performance of a powerline solution. If someone does get either of the two options above working well I would love to be able to update this entry!</li>
<li id="yui_3_16_0_ym19_1_1500192928103_4013" style="-webkit-padding-start: 0px;">Lastly are the not-so-inexpensive solutions. There is technology called a "whole home wifi network" or sometimes a "mesh network". This type of network is implemented by using two or more devices that work closely with each other to create a network that can cover an entire house regardless of its size (only limited by your budget for each device that you need to place throughout your home). One resident, that would be me, purchased BT's solution (around 200 quid) and is only needing two of the three devices that came with the starter kit. One is in the guest bedroom at the front of the house where the master socket is located. The second is under the bed in the master bedroom. We get 115mbps at the router and no less than 100mbps everywhere else in the house including my office which is an addition off the lounge.</li>
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One thing that bears remembering if you have an issue now and wonder why you did not with your old service. Remember how fast that old service was? It is really easy to move 1-3mbps of data around a network! It is a lot harder to pump nearly 100mbps around!<br />
<br />
Examples on Amazon.co.uk:<br />
<a href="https://www.amazon.co.uk/d/cre/NETGEAR-EX2700-100UKS-WiFi-Range-Extender-Wi-Fi-Booster/B00NIUHAG6/ref=sr_1_3?ie=UTF8&qid=1500222255&sr=8-3&keywords=wifi+range+extender+wireless">Wireless range extender</a><br />
<a href="https://www.amazon.co.uk/d/WiFi-Boosters/TL-WPA4220KIT-V1-20-Powerline-Extender-Configuration-Smartphone-UK/B01LXOZ4EN/ref=sr_1_34?ie=UTF8&qid=1500222155&sr=8-34&keywords=wifi+range+extender">Powerline adapter range extender</a><br />
<a href="https://www.amazon.co.uk/BT-088269-Whole-Home-Wi-Fi/dp/B01NBMMVG7/ref=sr_1_1?ie=UTF8&qid=1500222205&sr=8-1&keywords=bt+mesh">Whole home network</a></div>
Wisarhttp://www.blogger.com/profile/08937457769749740121noreply@blogger.com0tag:blogger.com,1999:blog-718376725496916160.post-88680589648929743362017-06-26T08:23:00.003-07:002017-06-26T23:42:40.529-07:00My Personal Post Mortem EvaluationIf this project had been delivered under my auspices as a Technology Executive I would ask for a post mortem. Projects that come in a year after their promise dates deserve some reflection on what went wrong even when the end result is a great one. This was not my project and I know woefully little about the most significant cause of the delay which I understand was the time it took to come to agreement with Openreach on the deployment strategy for our solution.<br />
<br />
My minimal understanding is that in order for Temple to have the optimal solution, which is to have our own phone cabinet and accompanying DSLAM cabinet, Openreach needed to open their network to Call Flow. Apparently this is not something that Openreach wanted to do. Hence the escalation to Ofcom.<br />
<br />
This lack of information, however, is my primary complaint about the project. Roger and I were extremely interested in all aspects of the project, we were willing to get our hands dirty, and we were at least reasonably knowledgeable on aspects of a technology rollout. Unfortunately, even when Ofcom was involved on behalf of our village, we were not informed. <br />
<br />
I wonder if we could have helped? I think we could have. Unfortunately through this entire project we, or myself at least, felt a little like a mushroom. We did get regular status updates...but generally only when we asked. So we asked often. This was a government funded project and I think we had the right to know what was being done on our behalf. It was also a technology project yet other than a very static website there was no proactive use of any of the myriad of web based communication products and techniques that could have been used to keep us informed. In my experience, proactive communications reduces the need to answer calls that might not have been made in the first place if information was made available more freely.<br />
<br />
So that is my post mortem evaluation. Involve the end user to the greatest extent possible and communicate openly and frequently. The project was a success. The result is truly game changing for Temple. We are glad to have it in place. Can't help but wonder if Roger and I could not have helped to get it here a little sooner though!Wisarhttp://www.blogger.com/profile/08937457769749740121noreply@blogger.com0tag:blogger.com,1999:blog-718376725496916160.post-85746969791833280612017-06-17T03:22:00.001-07:002017-06-19T06:30:00.542-07:00It is Here and it RocksAs of Tuesday, the 13th of June, Temple is well and truly on Superfast Broadband! The homes closes to the cabinet are getting over 100mbps. Homes on the Island are getting over 50 and at least one nearly 100mbps. The home furthest away from the new cabinet is getting 40mbps (though this may have improved since this was written given some profile changes made by Call Flow).<br />
<br />
Given that download speeds before the upgrade were in the range of 1 to 3mbps ... this is truly transformational:<br />
<br />
<ul>
<li>My wife works from home occasionally across a typical Virtual Private Network and has struggled in the past with speed. Access to corporate systems based in the US is now faster at home than when she is in the office. </li>
<li>A neighbor was still not completely convinced about the upgrade until they missed a show and the was able to stream the catch up version without waiting for hours. They are now convinced.</li>
<li>I did a stress test where I ran three video streams, an audio stream, and did a 100gb download, all with no discernible impact on each other. </li>
<li>The Waitrose ordering website is running faster than ever as well! Which is good since whoever programmed it obviously did not care about those of us with crappy Internet connections. It took me a good 15 minutes less to do this weeks order than it did for last weeks. </li>
<li>Over the weekend my wife and I watched a movie on our Apple TV device. Normally we would have had to start the download days in advance. This weekend we streamed HD in real time.</li>
</ul>
<br />
Superfast Broadband rocks.<br />
<br />
<br />Wisarhttp://www.blogger.com/profile/08937457769749740121noreply@blogger.com0tag:blogger.com,1999:blog-718376725496916160.post-49803361302611464372017-06-01T05:43:00.002-07:002017-06-01T08:34:16.551-07:00Switching from BT to Call Flow<span style="font-family: "arial" , "helvetica" , sans-serif;">Below are some points of interest for folks switching to Call Flow from BT. Roger from the Island got this info from conversations with BT and with Call Flow. This is the text of his message to the Island Residents:</span><br />
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<span id="yui_3_16_0_ym19_1_1496330719657_12192" style="-webkit-padding-start: 0px; color: red;">You only need to read this if you are taking up or thinking of taking up the Call Flow Superfast Fibre Broadband service.</span></div>
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Residents are signing up for Superfast Fibre Broadband with Call Flow<div style="-webkit-padding-start: 0px; display: inline; font-size: large;">
because e</div>
<span id="yui_3_16_0_ym19_1_1496330719657_12201" style="-webkit-padding-start: 0px; font-size: medium;">nquiries about staying with existing supplier like BT, Sky, TalkTalk are getting the same response ... </span><span style="-webkit-padding-start: 0px; font-size: medium;">they are</span><div style="-webkit-padding-start: 0px; display: inline; font-size: large;">
not currently offering</div>
Fibre. </div>
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<span id="yui_3_16_0_ym19_1_1496330719657_12203" style="-webkit-padding-start: 0px; font-size: medium;">So if you want to upgrade you need to use this link to register:</span></div>
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<span style="-webkit-padding-start: 0px; font-size: medium;"></span><br clear="none" style="-webkit-padding-start: 0px;" /><blockquote id="yui_3_16_0_ym19_1_1496330719657_12215" style="-webkit-padding-start: 0px; margin: 1em;" type="cite">
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<span id="yui_3_16_0_ym19_1_1496330719657_12217" style="-webkit-padding-start: 0px; color: black; font-size: medium;">Put in your postcode and select your address from the dropdown</span><div style="-webkit-padding-start: 0px; display: inline; font-size: large;">
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There is a Special Offer on</div>
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the top package and you may wish to add one of the Phone Call Packages.</div>
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<span id="yui_3_16_0_ym19_1_1496330719657_12222" style="-webkit-padding-start: 0px; font-size: medium;">Existing supplier BT has been acknowledging requests through Call Flow with standard letters saying they're sorry to see you go but mentioning a couple of important points. </span></div>
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<span style="-webkit-padding-start: 0px; font-size: medium;"></span><br clear="none" style="-webkit-padding-start: 0px;" /></div>
<div style="-webkit-padding-start: 0px; background-color: white; font-family: "Helvetica Neue", "Segoe UI", Helvetica, Arial, "Lucida Grande", sans-serif; font-size: 13px;">
<span style="-webkit-padding-start: 0px; font-size: medium;">They say that you're leaving the</span><div style="-webkit-padding-start: 0px; display: inline; font-size: large;">
ir</div>
Broadband and that your Phone Landline will continue on new terms. <div style="-webkit-padding-start: 0px; display: inline; font-size: large;">
Ignore t</div>
his is<div style="-webkit-padding-start: 0px; display: inline; font-size: large;">
as it is</div>
a very short interim position. <div style="-webkit-padding-start: 0px; display: inline; font-size: large;">
O</div>
nce Broadband is swapped to Call Flow, they will automatically then switch the Phone Landline to Call Flow. If you are switching<div style="-webkit-padding-start: 0px; display: inline; font-size: large;">
,</div>
the Landline and Fibre Broadband can only be Call Flow, <div style="-webkit-padding-start: 0px; display: inline; font-size: large;">
that's </div>
both<div style="-webkit-padding-start: 0px; display: inline; font-size: large;">
-</div>
not one or the other.<div style="-webkit-padding-start: 0px; display: inline; font-size: large;">
The whole procedure should take less than two weeks once Call Flow have processed your order.</div>
</div>
<div style="-webkit-padding-start: 0px; background-color: white; font-family: "Helvetica Neue", "Segoe UI", Helvetica, Arial, "Lucida Grande", sans-serif; font-size: 13px;">
<span style="-webkit-padding-start: 0px; font-size: medium;"></span><br clear="none" style="-webkit-padding-start: 0px;" /></div>
<div style="-webkit-padding-start: 0px; background-color: white; font-family: "Helvetica Neue", "Segoe UI", Helvetica, Arial, "Lucida Grande", sans-serif; font-size: 13px;">
<span style="-webkit-padding-start: 0px; font-size: medium;">Secondly, and an important consideration</span><div style="-webkit-padding-start: 0px; display: inline; font-size: large;">
. O</div>
nce you've switched<div style="-webkit-padding-start: 0px; display: inline; font-size: large;">
,</div>
there is a period of just 30 days to make arrangements for your BT email address. If your email ends with @<a href="http://btinternet.com/" rel="nofollow" shape="rect" style="-webkit-padding-start: 0px; background: transparent; color: #196ad4; margin: 0px; outline: none; padding: 0px;" target="_blank">btinternet.com</a> then it will disintegrate <span style="-webkit-padding-start: 0px; color: red;">along with all historical records</span><div style="-webkit-padding-start: 0px; display: inline; font-size: large;">
</div>
after 30 days with no way of recovery. And if someone writes to you at your old @<a href="http://btinternet.com/" rel="nofollow" shape="rect" style="-webkit-padding-start: 0px; background: transparent; color: #196ad4; margin: 0px; outline: none; padding: 0px;" target="_blank">btinternet.com</a> email it will not be delivered. <div style="-webkit-padding-start: 0px; display: inline; font-size: large;">
Same probably applies to you with TalkTalk and Sky.</div>
</div>
<div style="-webkit-padding-start: 0px; background-color: white; font-family: "Helvetica Neue", "Segoe UI", Helvetica, Arial, "Lucida Grande", sans-serif; font-size: 13px;">
<span style="-webkit-padding-start: 0px; font-size: medium;"></span><div style="-webkit-padding-start: 0px; display: inline; font-size: large;">
</div>
</div>
<div style="-webkit-padding-start: 0px; background-color: white; font-family: "Helvetica Neue", "Segoe UI", Helvetica, Arial, "Lucida Grande", sans-serif; font-size: 13px;">
<span style="-webkit-padding-start: 0px; font-size: medium;">You have two alternatives. You can change your email to one of the independent emails like Gmail or Hotmail and advise every one of your contacts to use your new email. Or you can pay BT £5 a month for their Premium Mail Service to </span><div style="-webkit-padding-start: 0px; display: inline; font-size: large;">
effectively </div>
buy <div style="-webkit-padding-start: 0px; display: inline; font-size: large;">
back </div>
your old @<a href="http://btinternet.com/" rel="nofollow" shape="rect" style="-webkit-padding-start: 0px; background: transparent; color: #196ad4; margin: 0px; outline: none; padding: 0px;" target="_blank">btinternet.com</a> email on a 30-day rolling notice contract. </div>
<div style="-webkit-padding-start: 0px; background-color: white; font-family: "Helvetica Neue", "Segoe UI", Helvetica, Arial, "Lucida Grande", sans-serif; font-size: 13px;">
<span style="-webkit-padding-start: 0px; font-size: medium;"><br clear="none" style="-webkit-padding-start: 0px;" /></span></div>
<div style="-webkit-padding-start: 0px; background-color: white; font-family: "Helvetica Neue", "Segoe UI", Helvetica, Arial, "Lucida Grande", sans-serif; font-size: 13px;">
<span style="-webkit-padding-start: 0px; font-size: medium;">My advice would be to bite the bullet and change to Gmail</span><div style="-webkit-padding-start: 0px; display: inline; font-size: large;">
or Hotmail</div>
, advise everyone but then <div style="-webkit-padding-start: 0px; display: inline; font-size: large;">
if you're worried about missing emails, </div>
<div style="-webkit-padding-start: 0px; display: inline; font-size: large;">
consider </div>
pay<div style="-webkit-padding-start: 0px; display: inline; font-size: large;">
ing</div>
the £5 a month to BT for a few months to see what continues to come through on your old <div style="-webkit-padding-start: 0px; display: inline; font-size: large;">
@<a href="http://btinternet.com/" rel="nofollow" shape="rect" style="-webkit-padding-start: 0px; background: transparent; color: #196ad4; margin: 0px; outline: none; padding: 0px;" target="_blank">btinternet.com</a> </div>
email address, mopping up stragglers by reminding them you've changed to Gmail<div style="-webkit-padding-start: 0px; display: inline; font-size: large;">
/Hotmail</div>
.<div style="-webkit-padding-start: 0px; display: inline; font-size: large;">
</div>
Once emails stop coming through to your old <div style="-webkit-padding-start: 0px; display: inline; font-size: large;">
@<a href="http://btinternet.com/" rel="nofollow" shape="rect" style="-webkit-padding-start: 0px; background: transparent; color: #196ad4; margin: 0px; outline: none; padding: 0px;" target="_blank">btinternet.com</a> </div>
email address you could cancel the <div style="-webkit-padding-start: 0px; display: inline; font-size: large;">
£5 </div>
<div style="-webkit-padding-start: 0px; display: inline; font-size: large;">
monthly Premium Mail Service.</div>
</div>
<div>
<div style="-webkit-padding-start: 0px; display: inline; font-size: large;">
<br /></div>
</div>
<div>
<div style="-webkit-padding-start: 0px; display: inline; font-size: large;">
Any questions please post below.</div>
</div>
Wisarhttp://www.blogger.com/profile/08937457769749740121noreply@blogger.com0tag:blogger.com,1999:blog-718376725496916160.post-49416742122248740242017-05-31T23:03:00.000-07:002017-05-31T23:03:36.406-07:00Initial Installation has Been ScheduledThere is a scheduled date of June 13th now for the migration of people that have already signed up. I am not sure what the cut off is, or will be, for this date. I am hoping that due to the year long delay in us getting service that we might see this date pulled forward but I guess I should just be patient.<br />
<br />
When you get the note from Call Flow letting you know that your order is in to Openreach you should notice that your phone service will take a couple of weeks to follow. I am not sure what you will get in terms of communications from other vendors but if you are currently with BT you will get a note from them saying they are sorry to see you go but noting that your phone service will be staying with them. When you see this remember the note from Call Flow!Wisarhttp://www.blogger.com/profile/08937457769749740121noreply@blogger.com0tag:blogger.com,1999:blog-718376725496916160.post-32557841904650347682017-05-23T08:18:00.001-07:002017-05-23T08:19:49.572-07:00It is HERE!Openreach has turned the fibre circuit over the Call Flow so Temple is now connected to the Superfast Internet. Call Flow has done the work they needed to do, that normally takes two weeks, in a single day. Orders that Call Flow has already, or will be taking now, will be filled in two to three weeks. This is the time required to do the actual cut over of service with Call Flow making a request of Openreach for the individual line to be provisioned.Wisarhttp://www.blogger.com/profile/08937457769749740121noreply@blogger.com0tag:blogger.com,1999:blog-718376725496916160.post-32446529295180495972017-05-19T10:06:00.002-07:002017-05-19T10:06:55.597-07:00Superfast Broadband is (Almost) Here!<div dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;">
<span style="background-color: white; vertical-align: baseline;"><span style="font-family: Arial;"><span style="font-size: 14.6667px; white-space: pre-wrap;"> The below is the content of a flyer that is going to be delivered to residents of Temple that live outside of the Island where a regular newsletter has been carrying updates. I was able to talk informally to one of the Openreach engineers today who informed me that fibre has now been run to our new cabinet and that everything should be within a couple of days of turnover to Call Flow. I have asked our liaison at Openreach for an update but have not heard anything that would give us a good idea of when a turnover will occur. Once the turnover is done Call Flow have pledged to be ready in a week! So the question is...what is ALMOST?</span></span></span></div>
<div dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;">
<span style="background-color: white; color: black; font-family: Arial; font-size: 12pt; font-style: normal; font-variant: normal; font-weight: 700; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><span style="font-size: 14.6667px; font-weight: normal;"><br /></span></span></div>
<div dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;">
<span style="background-color: white; color: black; font-family: Arial; font-size: 12pt; font-style: normal; font-variant: normal; font-weight: 700; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Superfast Broadband is (Almost) Here!</span></div>
<b id="docs-internal-guid-9eaf57e3-21a8-94d2-54d1-88b924a21983" style="font-weight: normal;"><br /></b>
<div dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;">
<span style="background-color: white; color: black; font-family: Arial; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">In the coming days Temple will go from having some of the nation's worst broadband speeds to having some of the best. Bradenham Lane is currently closed to allow for the laying of the fibre cable for our new service. We are close!</span></div>
<b style="font-weight: normal;"><br /></b>
<div dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;">
<span style="background-color: white; color: black; font-family: Arial; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: 700; text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">Background</span></div>
<b style="font-weight: normal;"><br /></b>
<div dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;">
<span style="background-color: white; color: black; font-family: Arial; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Three years ago I learned that BT had decided that it was economically unviable for them to upgrade our Internet service to a fast, fibre based, solution. The good news is that the government is helping communities like ours with a program called Broadband Delivery UK (BDUK). I contacted Superfast Berkshire, who are working with BDUK, and they introduced me to Roger Thurston who lives on the Island and was also interested in getting Temple onto the high speed internet.</span></div>
<b style="font-weight: normal;"><br /></b>
<div dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;">
<span style="background-color: white; color: black; font-family: Arial; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">To make a long story short, with the help of the community, we were able to get Temple included in the current round of funding for broadband upgrades. This was announced two years ago (July of 2015) with the expectation that we would have our new service by June of the following year. Again, in the interest of brevity, it is now almost June of 2017, it has been a long road to get here, but our upgrade should be completed very soon.</span></div>
<b style="font-weight: normal;"><br /></b>
<div dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;">
<span style="background-color: white; color: black; font-family: Arial; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: 700; text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">What This Means to You</span></div>
<b style="font-weight: normal;"><br /></b>
<div dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;">
<span style="background-color: white; color: black; font-family: Arial; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">If you are happy with your current broadband service you do not need to do anything. Nothing will change for you. The good news is that it may actually be a little easier for you to sell your house when the time comes as having access to a fibre based Internet connection is important to a growing number of home buyers!</span></div>
<b style="font-weight: normal;"><br /></b>
<div dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;">
<span style="background-color: white; color: black; font-family: Arial; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">If you are interested in the new service you will need to contact Call Flow to switch from your current phone and internet service provider (Bt, Talktalk, etc) to a Call Flow package. They won the contract to provide the needed technical infrastructure to give us access to the high speed Internet. There were costs to provide that service that were above and beyond what would normally be entailed and while some of those costs were offset by Superfast Berkshire and BDUK there was also an investment made by Call Flow. For this reason the high speed service will cost slightly more than a “normal” service from vendors such as BT, Talktalk, or Sky. At some point in the future there may be other vendors offering us service using the infrastructure that Call Flow has put into place but for now you can ask your current vendor but be prepared to contact Call Flow!</span></div>
<b style="font-weight: normal;"><br /></b>
<div dir="ltr" style="margin-left: 20.25pt;">
<table style="border-collapse: collapse; border: none;"><colgroup><col width="587"></col></colgroup><tbody>
<tr style="height: 0pt;"><td style="border-bottom: solid #000000 1pt; border-left: solid #000000 1pt; border-right: solid #000000 1pt; border-top: solid #000000 1pt; padding: 5pt 5pt 5pt 5pt; vertical-align: top;"><div dir="ltr" style="line-height: 1.38; margin-bottom: 8pt; margin-top: 0pt;">
<span style="background-color: white; color: #4d4d4d; font-family: Arial; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Browse to </span><a href="https://www.callflow.co.uk/" style="text-decoration: none;"><span style="background-color: white; color: #1155cc; font-family: Arial; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">https://www.callflow.co.uk/</span></a><span style="background-color: white; color: #4d4d4d; font-family: Arial; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"> and enter your postcode to see how fast an upgraded connection will be. The closer you are to the new cabinets the faster your speed will be. Our estimate is for 90 mbps! They are taking orders already.</span></div>
</td></tr>
</tbody></table>
</div>
<br />
<div dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;">
<span style="background-color: white; color: black; font-family: Arial; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Please note that I am in no way connected with Call Flow. I am simply communicating what I know about the upgrade.</span></div>
Wisarhttp://www.blogger.com/profile/08937457769749740121noreply@blogger.com0tag:blogger.com,1999:blog-718376725496916160.post-81600947043173885522017-05-16T06:29:00.000-07:002017-05-16T06:29:03.700-07:00Ever So CloseThe road is closed, trenching has begun, and cable is being pulled. No one has committed to a completion date but one of the workers did say that things were going "exceedingly well". Sounds good to me!Wisarhttp://www.blogger.com/profile/08937457769749740121noreply@blogger.com0tag:blogger.com,1999:blog-718376725496916160.post-54666247007083683362017-05-09T03:46:00.001-07:002017-05-09T03:46:36.411-07:00Road Closure Sign is Up!<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi2XbZH77Osnq6g-BORHMqrxJ8xlNoWnoT9F4kXpoZ8QRbL9kA7hP8pZR7nw6UQE4O5sOI_NjJmtfwwlwltz_0NYTLa3LOzscG135sA5G23uKYasJr_R48I4Ppm9ZfIpxW-q23fnkl1_9Qg/s1600/IMG_5636+%25281%2529.JPG" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><img border="0" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi2XbZH77Osnq6g-BORHMqrxJ8xlNoWnoT9F4kXpoZ8QRbL9kA7hP8pZR7nw6UQE4O5sOI_NjJmtfwwlwltz_0NYTLa3LOzscG135sA5G23uKYasJr_R48I4Ppm9ZfIpxW-q23fnkl1_9Qg/s320/IMG_5636+%25281%2529.JPG" width="240" /></a>We are closing in on a completion. A sign indicating that the road will be closed for installation of the new conduit is a clear indication of that progress.<br />
<br />
Both Call Flow and Openreach have pledged to have our service up and running quickly once the new conduit is built.<br />
<br />
I hate to make predictions but June is starting to look possible?Wisarhttp://www.blogger.com/profile/08937457769749740121noreply@blogger.com0tag:blogger.com,1999:blog-718376725496916160.post-37930141450374249592017-05-04T03:12:00.002-07:002017-05-04T03:12:53.329-07:00Inching ForwardsWe now have a schedule for the <a href="https://roadworks.org/?92682762">closure of Brandenham Lane on the RWBM website</a> for the last two weeks of May. The same dates are on Openreach's works calendar according to Call Flow.<br />
<br />
Hopefully everything will be routine from here on out and come mid-June we will have high speed service.Wisarhttp://www.blogger.com/profile/08937457769749740121noreply@blogger.com0tag:blogger.com,1999:blog-718376725496916160.post-13025477773388861752017-04-25T07:33:00.000-07:002017-04-25T09:38:09.684-07:00Sign Post for Progress?Call Flow has added us to their database! This means that you can enter your postcode and get an estimate for your speed and see how much that speed will cost you. You can also place your order and get in line behind me.<br />
<br />
<a href="https://www.callflow.co.uk/coverage-and-speed/">https://www.callflow.co.uk/coverage-and-speed/</a><br />
<br />
We have not heard anything, yet anyway, to indicate that June is not going to be feasible as our go-live. It is all up to the road closure proceeding smoothly and Openreach doing their thing expeditiously!<br />
<br />
Below is what went out to the residents of the Island:<br />
<br />
<div id="yui_3_16_0_ym19_1_1493135122430_8740" style="-webkit-padding-start: 0px; background-color: white; font-family: "Helvetica Neue", "Segoe UI", Helvetica, Arial, "Lucida Grande", sans-serif;">
<span style="font-size: x-small;"><span id="yui_3_16_0_ym19_1_1493135122430_8739" style="-webkit-padding-start: 0px;">Call Flow are hopeful of providing Superfast Fibre Broadband to Temple late next month, if Highways stick to allowing Bradenham Lane closure</span><div style="-webkit-padding-start: 0px; display: inline;">
<span style="-webkit-padding-start: 0px;"> so that our Fibre Cable can be brought down from the A404</span></div>
<span id="yui_3_16_0_ym19_1_1493135122430_8746" style="-webkit-padding-start: 0px;">. They have now published their tariff and estimate speeds of up to 80Mbps, <div style="-webkit-padding-start: 0px; display: inline;">
though</div>
our village expert calculates<div style="-webkit-padding-start: 0px; display: inline;">
more likely</div>
<div style="-webkit-padding-start: 0px; display: inline;">
up to 50</div>
Mbps. </span></span></div>
<div id="yui_3_16_0_ym19_1_1493135122430_8747" style="-webkit-padding-start: 0px; background-color: white; font-family: "Helvetica Neue", "Segoe UI", Helvetica, Arial, "Lucida Grande", sans-serif;">
<span style="font-size: x-small;"><span style="-webkit-padding-start: 0px;"></span><br style="-webkit-padding-start: 0px;" /></span></div>
<div id="yui_3_16_0_ym19_1_1493135122430_8749" style="-webkit-padding-start: 0px; background-color: white; font-family: "Helvetica Neue", "Segoe UI", Helvetica, Arial, "Lucida Grande", sans-serif;">
<span id="yui_3_16_0_ym19_1_1493135122430_8748" style="-webkit-padding-start: 0px; font-size: x-small;">If you are interested to subscribe to Superfast Fibre Broadband then please read on. If you are not interested and are satisfied with the Standard Broadband you currently use then there is nothing you need do, nothing will change. </span></div>
<div id="yui_3_16_0_ym19_1_1493135122430_8750" style="-webkit-padding-start: 0px; background-color: white; font-family: "Helvetica Neue", "Segoe UI", Helvetica, Arial, "Lucida Grande", sans-serif;">
<span style="font-size: x-small;"><span style="-webkit-padding-start: 0px;"></span><br style="-webkit-padding-start: 0px;" /></span><div id="yiv5845402405m_-5251847920252299981m_-137146828550275741AppleMailSignature" style="-webkit-padding-start: 0px;">
</div>
<div id="yui_3_16_0_ym19_1_1493135122430_8752" style="-webkit-padding-start: 0px;">
<span id="yui_3_16_0_ym19_1_1493135122430_8751" style="-webkit-padding-start: 0px; font-size: x-small;">Call Flow are making a special offer of free installation and a free modem for their top unlimited package. It will be at the same price as their middle "capped" package for which there is a<div style="-webkit-padding-start: 0px; display: inline;">
£60</div>
installation charge. Who wouldn't, I'll be signing up for<div id="yui_3_16_0_ym19_1_1493135122430_8753" style="-webkit-padding-start: 0px; display: inline;">
the Special Offer</div>
, along with Anytime Phone Calls. </span></div>
<div id="yui_3_16_0_ym19_1_1493135122430_8754" style="-webkit-padding-start: 0px;">
<span style="font-size: x-small;"><span style="-webkit-padding-start: 0px;"></span><br style="-webkit-padding-start: 0px;" /></span></div>
<div id="yui_3_16_0_ym19_1_1493135122430_8756" style="-webkit-padding-start: 0px;">
<span id="yui_3_16_0_ym19_1_1493135122430_8755" style="-webkit-padding-start: 0px; font-size: x-small;">Please note that the prices include Line Rental but phone calls are charged by the minute other than free calls to 0800 and 0808 numbers. A Phone Package can be bought, either Evenings & Weekends or Anytime. </span></div>
<div id="yui_3_16_0_ym19_1_1493135122430_8757" style="-webkit-padding-start: 0px;">
<span style="font-size: x-small;"><span style="-webkit-padding-start: 0px;"></span><br style="-webkit-padding-start: 0px;" /></span></div>
<div id="yui_3_16_0_ym19_1_1493135122430_8759" style="-webkit-padding-start: 0px;">
<span id="yui_3_16_0_ym19_1_1493135122430_8758" style="-webkit-padding-start: 0px; font-size: x-small;">It is an Eighteen-Month Contract with early termination fees. </span></div>
<div id="yui_3_16_0_ym19_1_1493135122430_8760" style="-webkit-padding-start: 0px;">
<span style="font-size: x-small;"><span style="-webkit-padding-start: 0px;"></span><br style="-webkit-padding-start: 0px;" /></span></div>
<div id="yui_3_16_0_ym19_1_1493135122430_8762" style="-webkit-padding-start: 0px;">
<span id="yui_3_16_0_ym19_1_1493135122430_8761" style="-webkit-padding-start: 0px; font-size: x-small;">Please see precise details by clicking on this Link. If you pre-order, your payment will not be processed until Call Flow contact you on your live date. </span></div>
<div id="yui_3_16_0_ym19_1_1493135122430_8766" style="-webkit-padding-start: 0px;">
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Wisarhttp://www.blogger.com/profile/08937457769749740121noreply@blogger.com0tag:blogger.com,1999:blog-718376725496916160.post-78272385420492218932017-03-03T22:23:00.000-08:002017-03-03T22:23:52.199-08:00Maybe by the Start of the SummerHighways RBWM is unwilling to move the closure of Bradenham Lane forward any more than to the middle of May. It seems that we are somewhat ring fenced by other work being done on the 404 and the policy of not having the signage for two projects competing with each other. The project that is most in our way is a four week effort being done by Highways England and ending the middle of May. Andy Hudson, the Director from Openreach that is helping us to get connected, has had someone on his staff meet with Highways England in hopes that if their project is done more quickly than four weeks, that we might then get a jump start on ours. Andy is hopeful that this will be the case.<br />
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The bottom line is that we will not get the fibre to our new cabinets until May. This is why we were hoping that Openreach could have come to terms with Randall Farms. It is too late now for a second path to help us but if we had been able to gain access to our neighbouring farm land we would likely be saving some months of waiting. I guess having waited for years a couple of months is not that long but I am still disappointed that any additional delay is being added on top of the months and months that we have already seen tacked on the end of our original promise date.<br />
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If there is any good news it is that we have been assured that Call Flow will be ready to connect the fibre and offer us service in the minimal possible time. We have not gotten any indication from them, however, as to what they expect that length of time to be. I think that we can be assured that it will have been a year from when we had originally hoped to have been connected to when we are FINALLY brought out of the dark ages of Internet connectivity. I lived on a boat in near Washington D.C. fifteen years ago and had better connectivity that I do now living in the shadow of one of the world's greatest cities. It is really a little appalling. Hopefully not for much longer.<br />
<br />Wisarhttp://www.blogger.com/profile/08937457769749740121noreply@blogger.com0tag:blogger.com,1999:blog-718376725496916160.post-66390695489334285692017-02-22T01:46:00.001-08:002017-02-22T01:46:34.311-08:00The Latest - Another Delay ... Go FigureAs our luck may have it, mostly bad that is, the conduit between the top of the lane at the 404 and our cabinets down here in the village is not passable and 200 meters of new conduit will need to be installed. This will require a closure of the Brandenham Lane and that has been requested by the contractor that will do the work for Openreach. The standard for such requests would be that our closure would be granted for some time three months from now.<br />
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This would, obviously, be painful as the original promise date for our improved service was a year ago this coming June! This is the worst case though. The contractor has requested an expedited closure. If that fails then Andy Hudson will make the request through a more senior channel. His hope is that we could still get the closure we need in the next couple of weeks.<br />
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This is where having a second route being worked in parallel may have helped us in regards to timings.<br />
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Stay tuned.Wisarhttp://www.blogger.com/profile/08937457769749740121noreply@blogger.com0tag:blogger.com,1999:blog-718376725496916160.post-43556605758988166272017-02-13T08:16:00.003-08:002017-02-13T08:19:17.353-08:00Couple More Tickboxes Checked OffOpenreach has completed a run of Fibre down the 404 and across traffic to near our exit from the 404 North. This is the good news. The bad news is that the task of running the fibre through our existing duct works requires a specialist contractor and to the best of our knowledge this has not yet been scheduled (our Openreach contact is on holiday).<br />
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As of today another contractor, working on behalf of Call Flow, is connecting power to the new cabinet that will house our high speed connection hardware. We have asked Call Flow for an update on how long it will take to offer us service once the fibre is connected but our contact there is on holiday.</div>
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Finally, given all the holidays above, I reached out to Superfast Berkshire to see if they had any news. Guess what? On holiday! I kid you not. Is there a special telecoms conference going on somewhere this week?<br />
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Hopefully the duct works overlay part of the project will be scheduled soon and will not encounter any issues. <br />
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This is where it would be nice if we could have to paths being pursued at one time. </div>
Wisarhttp://www.blogger.com/profile/08937457769749740121noreply@blogger.com0tag:blogger.com,1999:blog-718376725496916160.post-70378508465171493162017-01-30T02:54:00.001-08:002017-01-30T02:54:40.789-08:00Progressing Forward AgainOpenreach needs to do two pieces of work to get the new fibre connection to the Call Flow cabinet. The first of these tasks is to run the fiber itself and this has been scheduled for this week. The second piece of work is to repair some of the ducting. This work should be getting scheduled this week. Obviously it is this second piece of work that is going to dictate when we can see fibre in Temple to which Call Flow can connect us.<br />
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Fingers Crossed.Wisarhttp://www.blogger.com/profile/08937457769749740121noreply@blogger.com0tag:blogger.com,1999:blog-718376725496916160.post-71462341068605608972017-01-17T05:56:00.000-08:002017-01-17T08:58:41.554-08:00Not so Happy NewsBelow is an update from Openreach in regards to their efforts to get fibre to our new cabinets. <br />
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Unfortunately they have hit issues with both of the paths they can run along. There is a blockage in the conduit in the first case and in the second the landowner along Temple Lane is asking for more compensation than Openreach are willing to offer (presumably because the other route would be less expensive even with all the extra works required). Here is the text of the update from Andy Hudson of Openreach.<br />
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<span style="-webkit-padding-start: 0px; font-size: 11pt;"><span style="color: blue;">Will, Roger</span></span></div>
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<span id="yui_3_16_0_ym19_1_1484645074303_12492" style="-webkit-padding-start: 0px; font-size: 11pt;"><span style="color: blue;">With reference to the installation for Call Flow Solutions to serve your community.</span></span></div>
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<span id="yui_3_16_0_ym19_1_1484645074303_12495" style="-webkit-padding-start: 0px; font-size: 11pt;"><span style="color: blue;">I know you are eagerly awaiting the delivery of your solution and I thought I would provide you with an update. This is more detail than we would usually provide but in the interest of good community relations I am happy to keep you informed. Our customer for the solution is Call Flow Solutions and I have asked that they too get the same update too via their commercial team on copy.</span></span></div>
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<span id="yui_3_16_0_ym19_1_1484645074303_12498" style="-webkit-padding-start: 0px; font-size: 11pt;"><span style="color: blue;">The route via the farmers’ fields seems unlikely to progress as the farmer is seeking higher levels of compensation than we would support. I do not have the details but our planning and wayleaves team are continuing to see if they can secure this option with the landowner. Helen Monroe on our side is leading this element and has everyone’s details following the site meeting.</span></span></div>
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<span id="yui_3_16_0_ym19_1_1484645074303_12501" style="-webkit-padding-start: 0px; font-size: 11pt;"><span style="color: blue;">The route down the road with the existing duct has a section that is not passable and requires replacing. This necessitates building a joint box in the road or verge and laying new duct with a road closure. This is being planned and the necessary permits and applications prepared. I will inform you when we get traffic permit dates back.</span></span></div>
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<span id="yui_3_16_0_ym19_1_1484645074303_12504" style="-webkit-padding-start: 0px; font-size: 11pt;"><span style="color: blue;">We have applied for lane closures on the A404 to access our boxes along the main route as all the boxes are manholes in the main carriageway.</span></span></div>
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<span id="yui_3_16_0_ym19_1_1484645074303_12507" style="-webkit-padding-start: 0px; font-size: 11pt;"><span style="color: blue;">We will continue to complete or attempt as much work as is possible in parallel.</span></span></div>
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<span id="yui_3_16_0_ym19_1_1484645074303_12510" style="-webkit-padding-start: 0px; font-size: 11pt;"><span style="color: blue;">I should have some information or road closure dates etc within a week and I will drop you a note when I have more details.</span></span></div>
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<span id="yui_3_16_0_ym19_1_1484645074303_12520" style="-webkit-padding-start: 0px; font-size: 11pt;"><span style="color: blue;">Regards</span></span></div>
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<span style="-webkit-padding-start: 0px; font-size: 11pt;"><span style="color: blue;">Andy</span></span><br />
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The net impact of the above is a delay of anywhere from a couple weeks to several months (or more based on our record so far with this project).<br />
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I am hoping that someone in our community knows Mr. Randall well enough to reach out to him on behalf of the village. It would be nice to know that he is aware that this project is not being driven by profitability for BT but by the government on behalf of his neighbors who campaigned relentlessly for a year to get it approved!Wisarhttp://www.blogger.com/profile/08937457769749740121noreply@blogger.com0tag:blogger.com,1999:blog-718376725496916160.post-50675572237557377722017-01-11T22:02:00.000-08:002017-01-11T22:12:40.191-08:00Happy High Speed New YearIt is the new year and things are starting to happen in earnest relative to our broadband speed upgrade!<br />
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Earlier this week Call Flow's new DSLAM (digital subscriber line access multiplexer) cabinet was installed on top of the concrete pad that was put in place during December. This is the cabinet that will contain the electronics that will get us on the super fast broadband that Call Flow will be offering shortly. <br />
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Once that cabinet appeared I notified BT Openreach (at their request) that it had been installed (hopefully they also had heard this from Call Flow)! The very next day Openreach began the process of connecting the copper that will be our bridge between our phone lines (in their new cabinet) and the superfast connections in the new Call Flow cabinet.<br />
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The fibre connection is proceeding as well. BT Openreach are pursuing two paths in parallel. One path would come from a fibre pickup point near the exit to Temple on the 404 down the conduit the provides us with our phone service. The downside of this path is that the conduit is crowded, though not at capacity, and the nature of the path into our valley is such that it may also have gotten silted up over time (creating a challenge for the running of our fibre). Work on this path is set to begin on the 14th of January.<br />
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Given the possible issues with the above path a second option is also being pursued. This option would take fibre from a pickup point close to the beginning of Temple Lane and trench it from there, down Temple Lane, and ultimately to the new cabinet that has just been installed. There is a meeting on the 16th to discuss this approach with the landowner.<br />
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In the meantime we will be waiting for power to be supplied to the new Call Flow cabinet. This has been ordered for mid February. We have been informed that all setup activities can still be completed by Call Flow without power to the cabinet, however, for subscribers to gain access to the cabinet the power will need to be there!<br />
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All of the above is good news for a change. In an ideal world we will not need the backup path for the fibre connection and we could have fibre to the new Call Flow cabinet in the coming days (or worst case week or two). At that point it will be up to Call Flow to get their infrastructure working. Continuing in the ideal world scenario this could mean that we <u>might</u> see high speed broadband available in February. Wisarhttp://www.blogger.com/profile/08937457769749740121noreply@blogger.com0tag:blogger.com,1999:blog-718376725496916160.post-80941668113358955592016-12-14T09:45:00.001-08:002016-12-14T09:49:13.381-08:00Confirmation from Call Flow<span style="font-family: "arial" , "helvetica" , sans-serif;">Roger and I have received a confirmation from Call Flow that the update from Superfast Berkshire was a good assessment of their plans and commitment to our upgrade. They added the following details:</span><br />
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<li><span style="font-family: "arial" , "helvetica" , sans-serif;">Openreach finally concluded the ‘CuRe’ part of the project after 12+ months on 25/11/16 i.e. after escalating to Ofcom. <span style="color: red;">[It should be noted that Roger and I were completely surprised to hear about this after the fact. We feel that had we known this was an issue we could have helped bring it to a conclusion sooner. We are also interested in gaining an understanding from Openreach as to their side of the issue as there are usually two sides to every technology issue between vendors.]</span></span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif;">We duly submitted an order for the next stage of the process (sub loop unbundling – SLU) on 26/11/16.</span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif;">OR completed their survey and planning of the SLU part of the process on 6/12/16. Call Flow accepted the SLU charges on the 7/12/16 i.e. so that we could then officially connect our ducting into BT’s joint box.</span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif;">Our cabinet base and ducting as above has been completed as you indicate i.e. within days of being given the formal go-ahead from BT. This is far quicker than would normally be achieved and is an indication of the focus we have on this job.</span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif;">We plan to install the cabinet on the newly installed base in early to mid-January. This should, in no way, hold up the installation of BT’s fibre (some nearly 3km required cabling required which will take some time before they get to our cabinet).</span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif;">No wayleaves are required as our installation is on highways land.</span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif;">We are waiting for SSE to confirm an installation date for power and will chase this again later this week. While this will not hold up the BT fibre installation, it will be required to launch the service.</span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif;">We are currently anticipating the service to be live around mid-February provided both SSE and BT deliver on time.</span></li>
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<span style="font-family: "arial" , "helvetica" , sans-serif;">The critical path does seem to be in the hands of Openreach given that they have nearly 3km of fibre to run to the new Call Flow cabinet. Call Flow is confident that this cable could be run now, with the necessary conduits installed to connect the Openreach Cabinet with the Call Flow foundation, and the end point and coil of fibre for final connection left in the Openreach Cabinet until the Call Flow cabinet is installed in early January.</span></div>
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<span style="font-family: "arial" , "helvetica" , sans-serif;">This seems reasonable to me and given this I have asked our contact at Openreach if the laying of our fibre can be escalated to ensure the end project date. We have also suggested to Call Flow that they get an approval of this from their local Openreach project manager.</span></div>
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<span style="font-family: "arial" , "helvetica" , sans-serif;">The bottom line of all this should be that we could get connected in February if all goes well. </span><br />
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<span style="font-family: "arial" , "helvetica" , sans-serif;">There are still a lot of things that may not go well but this is the best date that I have seen in terms of having a good plan to support it to a good conclusion. Roger and I will continue to stay on top of it!</span></div>
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Wisarhttp://www.blogger.com/profile/08937457769749740121noreply@blogger.com0tag:blogger.com,1999:blog-718376725496916160.post-20725471169749812812016-12-09T08:26:00.000-08:002016-12-16T10:11:52.146-08:00Finally Some (largely unqualified) Good News!Colin Batchelor, Project Manager for Superfast Berkshire, has given us a very complete update in regards to the activities that will result in us getting high speed broadband. Below is a summary of Colin's update. We have also asked Call Flow for their validation of this status and their response will be posted once we have it.<br />
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Call Flow has been working on a number of alternatives to meet the challenges posed by the location of our village. We are about as far away from the nearest telecoms cabinet as one can be and this does make for a challenge. Call Flow has been able to get an agreement from BT Openreach to create a node on their network for Temple. This means that we will be able to have a direct fibre connection into the network and is the best possible alternative for the village. A wireless option had been considered, and while this would have been a vast improvement over the current state, it would not have been as robust and future proof as a fibre connection.<br />
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As I write this it appears that construction work has started on the FTTC (Fibre to the Cabinet) cabinet that Call Flow is having installed next to the telecoms cabinet that BT Openreach placed on Bradenham Lane. This cabinet will be the destination for the new fibre run that BT Openreach will be installing. The broadband signal from Call Flow's new cabinet will be joined with our phone lines in the new BT Openreach cabinet and we will have blazingly fast broadband speeds.<br />
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Roger Thurston is reaching out to his contact at Call Flow to confirm their commitment to dates but our understanding from Colin is that we could have service in February. BT Openreach have committed to having the new network node online and fibre run by the end of January (ahead of when this would normally be done given that the requests were just made). Way-leaves across private land are not needed as the fibre route will be on the side of highways and our understanding is that these permissions are at hand. There is some provisioning work that Call Flow will need to do once things are connected but Colin has indicated that these items should not be time consuming.<br />
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So. Pretty good news and not a lot of qualifications (assuming everyone does their bit as promised).<br />
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So how fast could our connections be? Here is a chart from the BT website that shows what we can hope for (best case). I estimate that the furthest property in the village from the cabinet is still less than a half kilometer away. This means that the homes on either tip of the island could get 50mbps of download speed! I think this is probably optimistic but as these homes are probably getting around 1.5mbps now it will be a dramatic improvement regardless!<br />
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<br />Wisarhttp://www.blogger.com/profile/08937457769749740121noreply@blogger.com0tag:blogger.com,1999:blog-718376725496916160.post-50392268922601500902016-11-29T02:17:00.000-08:002016-12-02T20:22:29.251-08:00Summary of Update from Openreach<div dir="ltr" id="yiv2781334894yui_3_16_0_1_1480409431623_13806" style="-webkit-padding-start: 0px; font-family: HelveticaNeue, "Helvetica Neue", Helvetica, Arial, "Lucida Grande", sans-serif; font-size: 13px;">
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<span id="yui_3_16_0_ym19_1_1480738459013_4508" style="-webkit-padding-start: 0px; font-size: 10pt;">I just got off the phone with Andy Hudson, Director of Network Delivery at Open</span><span style="-webkit-padding-start: 0px; font-size: 10pt;">r</span><span id="yui_3_16_0_ym19_1_1480738459013_4509" style="-webkit-padding-start: 0px; font-size: 10pt;">each. Our conversation can be summarised down to the following: Openreach are committed to delivering their pieces of a solution for Temple and this could be by the end of January to mid-February – he would welcome the opportunity to keep us updated. They have opened a new node on their network for Call Flow to connect. To complete this Call Flow will stand their equipment cabinet next to the Openreach one and the two will be connected together by Openreach. This is typically a 90 working day process as it allows time for the Communications Provider to stand their equipment and for work to be programmed in. However, Openreach will move the order through and complete work as soon as Call Flow have stood their cabinet.</span></div>
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<span id="yui_3_16_0_ym19_1_1480738459013_4512" style="-webkit-padding-start: 0px; font-size: 10pt;">Andy stressed that the overall project is Call Flow's to manage. They need to stand their new cabinet so that Openreach has a place to connect to the network and attach the new fibre for backhaul. In the course of such construction there is always the possibility of issues around land ownership, planning permissions and wayleave access which are sometimes outside of Openreach’s and Call Flow Solutions control. However the Openreach cabinet is now stood and any such issues have been resolved on the Openreach side.</span></div>
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<span id="yui_3_16_0_ym19_1_1480738459013_4515" style="-webkit-padding-start: 0px; font-size: 10pt;">The challenge now is to get the same kind of update and commitment from Call Flow!</span></div>
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Wisarhttp://www.blogger.com/profile/08937457769749740121noreply@blogger.com0tag:blogger.com,1999:blog-718376725496916160.post-47598195454661653432016-11-23T02:56:00.000-08:002016-11-23T13:43:08.597-08:00Some Hopeful CorrespondenceHaving not heard anything back from Call Flow Solutions in regards to my request for information on our project schedule I decided to make some inquiries of my own into Openreach. Working with Roger Thurston from the Island, I wrote and sent the following message to Clive Selley the CEO of Openreach. His response, and a couple of subsequent messages, follow:<br />
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Message from me to Clive Selley:<br />
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<dd class="hdr-info" style="margin: 0px; padding: 0px;"><ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">Will Kostelecky Nov 17 at 3:18 PM</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">To<span class="Apple-tab-span" style="white-space: pre;"> </span></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">clive.selley</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">CC<span class="Apple-tab-span" style="white-space: pre;"> </span></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">Roger Thurston</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">Message body</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;"><br /></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">Mr. Selley:</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;"><br /></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">My wife and I live in Temple, a village of about a 100 homes on the Thames in Berkshire. It is a beautiful village in just about all respects other than our broadband speeds which range from 1 to 3 mbps.</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;"><br /></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">The good news is that we are being upgraded to Superfast Broadband courtesy of BDUK and our local council and the Superfast Berkshire program. This resulted in last years contract award to Call Flow Solutions to work with Openreach to bring high speed broadband to a number of areas within Berkshire including Temple. </span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;"><br /></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">The bad news is that at every step of the process we have been given status updates indicating that we are waiting on something from your organisation. The original planned implementation date for our upgrade was June, this has been revised outward time and time again and while we are now hoping for December it seems more likely that it will be some time next year. The isolated nature of our village does pose a challenge, and we understand that to be a factor, but at the moment we are very much in the dark in regards to when we will finally see a result.</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;"><br /></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">I am writing to you as one of the two "digital champions" representing the village (the other is copied on this email) and would like to ask for two things on behalf of Temple:</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;"><br /></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">First, can you tell me if the work that Openreach needs to do for Temple has been scheduled and if so when will it be completed? I understand that there are two pieces of work to be done, a fibre connection to the new cabinet that has been installed in the village and an upgrade to a footway junction box, with a cable replacement, near the main cabinet (which is Littlewick Green Cabinet 9 in Burchetts Green).</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">Second, if this work has not been scheduled, or if it is not scheduled to be done soon, can your office help to have it prioritised to be delivered more quickly?</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;"><br /></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">Thank you in advance for any help that you can render on our behalf.</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;"><br /></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">Will Kostelecky</span></span></ul>
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<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;"><br /></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">Message from Clive Selley in response.</span></span></ul>
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<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">clive.selley Nov 17 at 3:35 PM</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">To<span class="Apple-tab-span" style="white-space: pre;"> </span></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">willkostelecky</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">CC<span class="Apple-tab-span" style="white-space: pre;"> </span></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;"><br /></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">Roger Thurston</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">Message body</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">Will</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;"><br /></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">Thanks for your email. I too am keen you get superfast broadband as quickly as possible.</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;"><br /></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">Let me investigate ststus and outlook and get back to you promptly.</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;"><br /></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">Regards</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">Clive</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;"><br /></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">Nia</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;"><br /></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">Would you get me the name of the person in Kim's team running this build? Is it andy Hudson?</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;"><br /></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">Thx</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">Clive</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;"><br /></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">Message from Andy Hudson at Openreach</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;"><br /></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;"> Today at 8:41 am</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">Andy Hudson</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;"><br /></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">To<span class="Apple-tab-span" style="white-space: pre;"> </span></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">willkostelecky</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">CC<span class="Apple-tab-span" style="white-space: pre;"> </span></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">Roger Thurston</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">Message body</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">Mr Kostelecky</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;"><br /></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">You wrote to my CEO Clive Selley regarding the delivery of Superfast Broadband to your village by Call Flow Solutions and Clive has asked me to investigate.</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;"><br /></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">I do not have all the details yet but thought I would drop you this note to let you know that I am dealing with this. Call Flow Solutions will have ordered a number of network products from Openreach and they will add their equipment to create their full broadband solution. I would like to deliver a good service for Call Flow Solutions such that in turn they can deliver a good service for you. We are in receipt of orders for cabinet work and a fibre connection though the fibre is a very recent order. I would like to check with Call Flow Solutions that the component orders I see are indeed those that comprise the solution for your village. I do know that further engineering work was progressing yesterday and I do not believe there is a hold up to scheduling. I will provide further updates as I gain clarity on the situation. </span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;"><br /></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">Could I ask how you receive your updates that indicate there are delays to the role out and it is awaiting Openreach.</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;"><br /></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">Regards</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;"><br /></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;"><br /></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">Andy Hudson.</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;"><br /></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;"><br /></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">Director.</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">Network Delivery</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">Openreach.</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;"><br /></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">My response to the above</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;"><br /></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">Will Kostelecky Today at 10:00 AM</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">To<span class="Apple-tab-span" style="white-space: pre;"> </span></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">andy.p.hudson</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">CC<span class="Apple-tab-span" style="white-space: pre;"> </span></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">Roger Thurston</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">Message body</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">Andy:</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;"><br /></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">We are receiving monthly updates from Call Flow Solutions and from Superfast Berkshire. These updates have consistently indicated that we are waiting on work from Openreach. I would note that these updates do not provide much if any detail of what works have been requested and when or how they tie together into a critical path to an implementation. Our village poses a little greater than the average challenge for connectivity and we do understand that this adds complexity to any solution. </span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;"><br /></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">The concern that Roger and I share (as digital champions for the village) is that the implementation date for this project has slipped from mid summer, to late summer, to autumn, to December, and now to who knows when!</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;"><br /></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">Anything that you can do to ensure that the works being done by Openreach are in progress (and proceeding as rapidly as possible!) and that Call Flow is up to date on your schedules would be appreciated. I will reach out to both Call Flow and to Superfast Berkshire so they know of my contact with you. Hopefully coming out of these communications we can have an estimated completion date that is in the not to distant future and is one that we can depend on achieving.</span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;"><br /></span></span></ul>
<ul class="inline-items" role="presentation" style="-webkit-padding-start: 0px; list-style: none; margin: 0px; padding: 0px;"><span style="color: #b9bdc5; font-family: "helvetica neue" , "segoe ui" , "helvetica" , "arial" , "lucida grande" , sans-serif;"><span style="font-size: 13px;">Thanks for your help,</span></span></ul>
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Wisarhttp://www.blogger.com/profile/08937457769749740121noreply@blogger.com0tag:blogger.com,1999:blog-718376725496916160.post-41688185831056851282016-11-16T01:06:00.001-08:002016-11-16T01:55:07.514-08:00More of the Same Update for NovemberAs per usual for our upgrade project the status is "Waiting for Openreach". <br />
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Apparently there are two pieces of work that Openreach need to complete in order for Call Flow to proceed their work. <br />
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<li>The first piece is a fibre connection to the new cabinet that has been installed on Brandenham Lane just off Temple Lane. My assumption is that this is for the link that will connect the village end of the RF feed of the high speed Internet connection that Call Flow is to install with the new cabinet.</li>
<li>The second piece is for Openreach to complete a new footway junction box and cable replacement near the main cabinet (LG9). A "footway junction box" is where a customer connection joins a larger cable run. My assumption here is that this is needed for the top end of the new RF connection that I mention above.</li>
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I wish that I knew more but information seems to be guarded as tightly as access to the vestal virgins of ancient Rome.</div>
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Even more than my desire to understand the topology of what is being implemented is my desire to know what our schedule is likely to be for access to the new service. I have asked Call Flow for an estimate of how long it will take for them to do their bits once Openreach has completed the above tasks. I will post another update when I hear back from them. We have been assured that they will do what work they can do in parallel with BT's efforts.</div>
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Wisarhttp://www.blogger.com/profile/08937457769749740121noreply@blogger.com0tag:blogger.com,1999:blog-718376725496916160.post-38638441626128620622016-10-27T08:02:00.005-07:002016-10-27T21:40:10.500-07:00Possible Reason for a Wiring Upgrade<span style="font-family: "arial" , "helvetica" , sans-serif;">Got a note from a resident asking for a status update and since I had not heard from Superfast Berkshire in almost two weeks I pinged them with a reminder. They said they had been away but would ask Call Flow for an update, hopefully by the end of the week.</span><br />
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<span style="font-family: "arial" , "helvetica" , sans-serif;">While I had our situation on my mind I came up with a reason that an upgrade to some aluminum wires might be needed for our service. My assumption has been that our new cabinet would be fed by fibre run from either the exchange (unlikely) or from our old cabinet or actually its new FTTC partner. When the decision to have the last mile of our connection go over the radio I still assumed that the transmit side would be fed by fibre. </span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhcC3M1HySmpyxiG7obwkzhhu4IQgz9-RZNy1r61OHpahF64EAfmDsG604XdXlB8ipOHVwgkCcOBZVzbDqHmg6TVDDg9ZuSh9jg-0ab7b6y9mi7p0q1GCL9mnfNMxOIIzp7VblaJ0WllqyA/s1600/Screen+Shot+2016-10-16+at+9.06.12+PM.png" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><span style="font-family: "arial" , "helvetica" , sans-serif;"><img border="0" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhcC3M1HySmpyxiG7obwkzhhu4IQgz9-RZNy1r61OHpahF64EAfmDsG604XdXlB8ipOHVwgkCcOBZVzbDqHmg6TVDDg9ZuSh9jg-0ab7b6y9mi7p0q1GCL9mnfNMxOIIzp7VblaJ0WllqyA/s320/Screen+Shot+2016-10-16+at+9.06.12+PM.png" width="207" /></span></a><span style="font-family: "arial" , "helvetica" , sans-serif;">I wonder now if this is the case. In this picture<span style="background-color: white;"><span style="color: #333333;"> #1 is our exchange, #2 is our current cabinet, #3 is where our new cabinet has been placed, and #4 is about where our high speed connection will feed from (assuming an RF antenna), #5 is where the aluminum wiring is being upgraded, and #6 is one possible place where an RF antenna might feed us. I am wondering now if our connection will be conventional circuits from the FTTC at our old cabinet, down to the golf course on newly upgraded copper, aggregated there and then transmitted to us. In this case it is easy to see a justification for copper over aluminum.</span></span></span>Wisarhttp://www.blogger.com/profile/08937457769749740121noreply@blogger.com2