Tuesday, November 29, 2016

Summary of Update from Openreach

I just got off the phone with Andy Hudson, Director of Network Delivery at Openreach.   Our conversation can be summarised down to the following:  Openreach are committed to delivering their pieces of a solution for Temple and this could be by the end of January to mid-February – he would welcome the opportunity to keep us updated. They have opened a new node on their network for Call Flow to connect.  To complete this Call Flow will stand their equipment cabinet next to the Openreach one and the two will be connected together by Openreach.  This is typically a 90 working day process as it allows time for the Communications Provider to stand their equipment and for work to be programmed in. However, Openreach will move the order through and complete work as soon as Call Flow have stood their cabinet.

Andy stressed that the overall project is Call Flow's to manage.  They need to stand their new cabinet so that Openreach has a place to connect to the network and attach the new fibre for backhaul.   In the course of such construction there is always the possibility of issues around land ownership, planning permissions and wayleave access which are sometimes outside of Openreach’s and Call Flow Solutions control.  However the Openreach cabinet is now stood and any such issues have been resolved on the Openreach side.

The challenge now is to get the same kind of update and commitment from Call Flow!

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